Privacy Policy

Last updated: 17 May 2026

🔒 Our Privacy Commitment

At ToolTanks, your privacy is not an afterthought — it's a core principle. We process your files securely, delete them automatically, and never sell or share your personal data.

1. Information We Collect

Files you upload: When you use our conversion tools, you upload files to our servers. These files are processed solely for the purpose of conversion and are automatically deleted within 30 minutes of upload (60 minutes for output files).

Usage data: We collect anonymized analytics data including pages visited, features used, and browser type to improve our service. This data is aggregated and cannot be used to identify you.

Contact information: If you contact us via email or the contact form, we collect your name and email address solely to respond to your inquiry.

2. How We Use Your Information

  • To provide file conversion services
  • To improve and optimize our platform
  • To respond to support requests
  • To detect and prevent abuse of our service
  • To comply with legal obligations

We never: sell your data, use your files for training AI models, share your files with third parties, or use your data for targeted advertising.

3. File Storage & Deletion

All uploaded and converted files are stored in isolated, temporary directories on our servers. Files are automatically and permanently deleted as follows:

  • Uploaded (input) files: deleted within 30 minutes
  • Converted (output) files: deleted within 60 minutes
  • All files: deleted immediately if you clear your session or use the "Clear" button

4. Cookies

ToolTanks uses minimal, functional cookies to maintain your session and remember your preferences. We do not use advertising cookies. We use Google Analytics with anonymized IP addresses for aggregated usage statistics. You can disable cookies in your browser settings.

5. Third-Party Services

We use the following third-party services which have their own privacy policies:

  • Google Analytics — anonymized website analytics
  • Razorpay / Stripe / PayPal — payment processing (Pro/Unlimited plans)
  • Cloudflare — DDoS protection and CDN

6. Security

We implement industry-standard security measures including SSL/TLS encryption, rate limiting, file type validation, and server-side security headers. Our servers are hosted on Hostinger with regular security audits and updates.

7. Children's Privacy

ToolTanks is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Lodge a complaint with a supervisory authority

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this policy. Continued use of ToolTanks after any changes constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: